Call Center Services

Call Center Services

Monster Data Outbound Call Centers are ready to handle your business-to-business (B2B) or business-to-consumers (B2C) campaigns.

Call Center Solutions

Monster Data Outbound Call Centers are ready to handle your business-to-business (B2B) or business-to-consumers (B2C) campaigns. We act as an extension of your inside sales teams, providing you with the talent and tools to grow your business.

Qualified Trained Agents

Our outbound call center agents can ask the right questions, assess the caller’s needs, understand when to present offers and close deals. Our dedicated group of agents are trained thoroughly and can assess opportunities to up-sell and cross-sell when necessary. Monster’s outbound call center staff is dedicated to increasing your productivity and your sales.

Customized Outbound Call Center Services

Monster Data takes a consultative approach in the design and management of your outbound call center campaign. From telemarketing to telesales, marketing research and even appointment setting, our goal is to turn each contact into a sale.

Some of the benefits of our outbound services include:

  • Customized scripting
  • List scrubbing and testing
  • Multilingual/ bilingual capabilities
  • Web-based or phone surveys tailored to your needs
  • Cross-selling/Up-selling
  • Warm transfer of leads to sales reps

Need more information about the telemarketing regulations? Visit Telemarketing.com and download the telemarketing toolbox for tips on how to start your outbound campaign.

Learn how Outbound Call Center Services can help make your business grow! Contact us today to speak with an Monster Data representative.